Customer Frequently Asked Questions about Photo Enlargements and Digital Photo Printing


PhotoArt Imaging Digital Arts Center
Frequently Asked Questions…do any of these answer yours?


How big can I make my digital photos?

The size to which any digital photo can be enlarged depends completely on the resolution, in pixels, of the original digital file. The higher the resolution, the larger the image can be printed and maintain the original quality. By processing your digital file through our specialized software, and maintaining certain parameters known to yield original quality results, we can determine the largest size possible with your particular file. No charge for this service.

I have a digital file too large to email…how do I get it to PhotoArt Imaging?

If your digital file is too large to attach to an email message, we offer an upload page for sending your files. Access to this page is provided in the ordering section of the Website. The upload utility can accept files up to 1 GB in size per upload.

How long will it be before I get my enlarged photos?

Average project turnaround is 3-5 business days. After we receive your quote request and image file(s), process to size to check for print quality, we send you a formal quote for your project as soon as possible. If you confirm the order by payment that day, your prints will ship 24-48 hours after order confirmation. We ship USPS priority, and delivery is usually within 3 days, generally 2 days.

What is the best type of photo paper for my print?

The surface finish of the photographic papers selected for your photo is really a matter of personal preference. Actually, if your photo is to be framed under glass, the paper finish is not as important. Generally though, we do not recommend the flat matte finish for photographs, if you are concerned about getting the sharpest detail possible.

Are the satin canvas prints ready to be framed?

The satin canvas prints are shipped print only. For the satin canvas prints we leave 2″ -3″ of extra material around the image for mounting purposes. These prints are designed to be mounted on artists stretcher bars for the best presentation. After stretching the canvas, you would then mount in your frame. Prints are pre-sealed for protection.

What is the best image file type to send for the best quality?

Digital photos saved in any image file format will print just fine, but photos saved in either raw, converted to tiff, or in tiff format, will contain much more image data, and therefore produce a higher quality print. Each time a jpeg file is re-saved it loses image data. Although it requires a much larger storage card, we always recommend capturing images on the highest quality resolution, and in raw or tiff file formats.

Do you enlarge from a CD I have?

We accept files emailed, uploaded or mailed to us on a Zip disk or CD. If you mail us your images on either storage devise, we return them with your enlarged prints. When mailing your photos, please send project instructions or a printed copy of the quote request we have sent you.

How is my print shipped?

We ship US Postal Service priority mail. Delivery is usually 2-3 business days, and they deliver to P.O. Boxes. Prints 11×14 or smaller are shipped flat packaged in a box or flat envelope. Larger prints are rolled in acid free tissue and shipped in a commercial grade 4″ diameter mailing tube.

I have some custom photo work I want done with my picture, how much will it cost?

To provide an estimate for custom photo work, we generally need to see what work needs to be done and determine the amount of time required for your project. The more specifics you have about the custom work you have in mind, the better we will be able to help you with an estimate for your project.

How long will my print last before fading?

All we produce here are premium quality prints. Any paper finish you choose is of archival quality which means, the print will be non-fading, and independently rated at 75-100 years of print stability under normal viewing conditions. These are considered Giclee’ class prints.

I want my photo enlarged to a custom size for a frame I have, is that a problem?

We can create and print any custom size you could want. For custom print sizes, simply follow the prompts for custom print sizes in the ordering section of the Website. Sometimes image cropping is required to accommodate custom sizes. We can crop your photo to the custom size and send back a sample to view at no charge.

Can I order the print and give you my credit card information over the phone?

Sorry, we do not process credit cards here at the studio. Our only form of accepting order payment with a credit card is through our online payment processing service “Paypal”. We use Paypal because we consider them the largest and most secure payment processor on the Web. When you click the “submit payment” button you are entering Paypal’s secure Website for card processing. All credit card payments are guaranteed.

Workshops, Expeditions, and 1-on-1 Training

"Where the Fun Begins with your Smartphone Camera" (2 Hours)

"Beyond Auto Mode Smartphone Photography" (4 Hours)


Dark Skies Elephant Butte Lake


T or C, NM

DSLR / Full frame, Cropped senors, Micro 4/3. Point and shoot with manual operations.

Cost $756.00 per person

Cost Couple/Friends Cost $700.00 per person

March 23-26, 2020

Milky Way- City of Rocks Dark Skies , Star Trails, and possible Lightning 3 Nights.


Faywood, New Mexico

DSLR / Full frame, Cropped senors, Micro 4/3. Point and shoot with manual operations.

Cost $756.00 per person

Couple/Friends Cost $700.00 per person

Sept 27 - Sept 30, 2019 (This Date is FULL)

Sept 16- Sept 19, 2020

Designed to improve the areas that you would like to learn such as:

  • Focusing
  • ISO
  • Exposure
  • White Balance 
  • Resolution and File Type, 
  • Use of Filters: Both in Camera and Lens Mounted Filters.
  • Connecting Your DSLR to Smartphone or Tablet
  • Camera Trigger Systems
  • File Management
  • ETC.

Workshops are 2-8 hours of training. Most of instruction is in the field using your equipment and the provided equipment from the workshop instructors. Hands-on in-the-field experiences. Small student to instructor ratio. Actual taking of photographs so you experience what the workshop is teaching in real time. See the results immediately, then being able to adjust your technique to achieve your goals. Limit six students. Instructors are there to teach; they will not have a camera taking photographs.

Self-pace, enjoyable locations to photograph. Semi-formal instruction. 2-5 Days and Overnight Stays. 


Instruction will be in a classroom environment.

Designed to take a student from level 1 (point and shoot) to level 3 (understanding exposure and your camera capabilities). Most of the training is in the field with a small number of students. 

This is a free service! We want to make sure you will be happy with your photograph.

Tips For Digital Cameras

Icon Legend

Basic level icon

Basic level will use our online calculators and other tools we provide, it requires no additional equipment beside your camera.

Advance level icon

Advance level will go more in-depth and may require photo editing software.

Advance level icon

Technical level provide technical information such as mathematical equations, in-depth photo editing tools.


Normal support hours are:

Monday – Friday  MDT 8am to 8pm

Saturday  MDT 9am to 8pm

Sunday   MDT  10am to 6pm

If you get are voice mail please leave a message and we will return your call. 

I will share my screen with you.

The link will take you to this screen. You will enter the code I give you. Then you will be able to view my screen.

We are dropping the name Photo Art Imaging to simplify locating us on the web.

We do not own so this has caused some confusion for or customers trying to find us on the web.

The domain name of is the site we have own for over 16 years.

We feel this will help you are customers in locating us easier.

Pro Quality Enlarge Photos.

The Colorado Springs location has been closed for a few years and will drop the Colorado Springs phone number. Area code (719)

Our main phone number will be (575) 740-7468

415 North Date Street

Truth or Consequences, New Mexico. 87901

Thanks for understanding

WxFireGraph LLC

Owns the following websites: short for:

Easy Order or Choice Order System (you make all Choices for options)

Easy Order System

1.) Select your Size.
The products available in that size will appear.
2.) Select your Product
3. ) Upload your image (file)
4.) Select quantity you want . ADD TO CART

Then our professional will review your order and select the product options that will be best for your photograph(s). We will make minor adjustments to your image for print quality. If your image will not look good or if it requires a major change, we will notify you of your options.

Works great with Smartphone Photos

Order from your Smartphone

Choice Order System

You make all Choices for Every Option to Customize Your Photograph

Technical level of guide articles.

Level – Basic 

  • Basic guide will use our online calculators and other tools we provide, it requires no additional equipment beside your camera.

Level – Advance

  • Advance guide will go more in-depth and may require photo editing software.

Level – Technical

  • Technical guides provide technical information such as mathematical equations, in-depth photo editing tools.